Queries are dealt with quickly, and small things that slip through the cracks are addressed with a single prompt
A hands-off investment that delivers in Cairns
1 bedroom apartment in Cairns
About the Homeowner
This Cairns couple are experienced property investors who research every purchase to the nth degree, modelling worst-case, expected and best-case return scenarios before committing. They own dual-key properties in both Cairns and Harvey Bay, drawn to the model for its strong returns and the bonus of having a comfortable place to stay during their annual winter escape from Umina on the NSW Central Coast.
When their original Cairns property manager merged with The Boutique Collection, part of the Hometime Group, the transition was smooth, and they've been happy ever since.
The goal: strong, consistent returns with no day-to-day involvement required.
The Challenge
With properties in two locations far from home, Brent and Janelle needed a management partner who was proactive, transparent and on top of the details, without them having to chase things down.
They needed:
- Reliable, responsive communication across multiple properties
- Transparent financial reporting to track returns against their own modelling
- A team they could trust to handle maintenance and upkeep without prompting
- The freedom to visit their properties without stress when they travelled north each winter
The Boutique Collection took on Brent and Janelle's Cairns property as part of the portfolio acquisition from their previous manager, and the service level they expected carried straight through.
With The Boutique Collection team, Brent and Janelle have:
How The Boutique Collection helped
The Boutique Collection took on Brent and Janelle's Cairns property as part of the portfolio acquisition from their previous manager, and the service level they expected carried straight through.
With The Boutique Collection team, Brent and Janelle have:
Responsive support
Hands-on care
From organising appliance replacements to sourcing a broken freezer component during one of their visits, the team handles it all
Financial collaboration
Open, detail-oriented conversations that match Brent's own rigorous approach to numbers
Dynamic pricing
Introduced to help optimise returns as market conditions shift
The Results
The Boutique Collection took on Brent and Janelle's Cairns property as part of the portfolio acquisition from their previous manager, and the service level they expected carried straight through.
With The Boutique Collection team, Brent and Janelle have:
Consistent occupancy: Bookings running in the 80s for recent periods, in line with expectations
Returns on target: Earnings have tracked to Brent's own (conservative) projections, with the property delivering what it was bought to deliver
Confidence in the team: When they visit, they can flag what needs attention and trust it'll be sorted
We don't have to do anything when we're not there. It all just happens... make life easy. Use the Boutique Collection."
